Luxury Hotel Experience

FAQ

Paradise Hotel Faq

Frequently Questions

Can’t find your question in the list? Let us know your questions.

What payment methods are accepted?

We accept various payment methods, including credit/debit cards and online transfers, ensuring a hassle-free reservation process.

What is the cancellation policy?

Our cancellation policy allows flexibility. Please check the specific terms on our website or contact us for details on cancellations and any applicable charges.

How does the refund process work?

Refunds are processed according to our cancellation policy. Refund timelines may vary, and details can be found in the policy or discussed with our customer service team.

Can I make special requests for my stay?

Certainly! We strive to accommodate special requests, whether for room preferences or additional services. Feel free to reach out to us, and we'll do our best to enhance your stay.